Strategic Clarity
Why Do So Many Strategies Fail?
Leaders focus on the parts rather than the whole.
Read MoreHow Good Is Your Company at Change?
As they deal with a business landscape that is evolving constantly, rapidly, and unpredictably, executives all over the world are full of questions about change: How much? How fast? How sustainable? And sometimes just How? They can’t hope to answer those questions unless they understand their companies’ capacity for change—but they’ve lacked good tools for…
Read MoreFrom Chasing To Being Chased
There is a dramatic change that occurs when a business evolves from looking to its competitors for cues as to how to grow to looking to its customers and their needs. They suddenly change from being a follower chasing what everyone else is doing to being the one that is setting the next level of…
Read MoreThe growth triple play: Creativity, analytics, and purpose
Companies that integrate creativity, analytics, and purpose are delivering at least two times the growth of their peers.
Read MoreHow to future-proof your organization
From project-based work to a lack of hierarchy, the way people work is changing fast. Organizations that plan for the postpandemic world are better able to deliver value—even amid uncertainty.
Read MoreRedesigning Value Chains to Deliver More Sustainable Goods
The companies that know their customers best aren’t always the companies that need to change the way food and products are developed.
Read MoreIKEA Navigates the Future While Staying True to Its Culture
How should IKEA adapt to big internal and external changes, while staying true to its core values?
Read MoreDigital Transformation After the Pandemic
Organizations should challenge their pre-pandemic assumptions about conducting business digitally.
Read MoreGetting tangible about intangibles: The future of growth and productivity?
Companies that master the deployment of intangibles investment will be well positioned to outperform their peers.
Read MoreMeasure Value Behaviors And Value Outcomes To Drive Customer Obsession
In my previous blog, we called on all (aspiring) customer-obsessed companies to balance the value of their customers with the value they deliver for their customers. This follow-up blog will introduce the three steps for how to do that, along with a new value metrics framework.
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