Strategic Clarity

McKinsey & Company - Jul 23, 2021

Igniting your next growth business

Growth outperformers prioritize expansion into business areas where they have a ‘natural ownership’ advantage.

Read Article By Chris Bradley, Rebecca Doherty, Anna Koivuniemi, and Nicholas Northcote

McKinsey & Company - Jul 28, 2021

How to boost growth in industrial services: Better customer experience

Customer experience is increasingly critical for industrial-services businesses—and the bar is rising. Here’s how to exceed it.

Read Article By Hugues Lavandier, Senthil Muthiah, Kevin Neher, Stephanie Trottier, and Hyo Yeon

George Veth

This book, “Better, Simpler Strategy”, and its big idea of the Strategy Stick has really grown on me. In this weekly podcast, one of my favorites – The Innovation Show, the author talks through the concept and offers several examples of companies that have harnessed its power. These companies have built a culture on their customer’s Willingness-to-Pay (over the Price to own) and their employee’s Willingness-to-Sell (under their offered compensation) in order to drive customer delight and build employee satisfaction. I can’t do justice to it in my comment, so I must encourage you to listen here, grab the book, or read a book review.

The Innovation Show - Jul 22, 2021

Better, Simpler Strategy with Felix Oberholzer-Gee

Our guest today shows how the best companies achieve more by doing less. At a time when rapid technological change and global competition conspire to upend traditional ways of doing business, these companies pursue radically simplified strategies.

Read Article By Felix Oberholzer-Gee and Aidan McCullen

McKinsey & Company - Jul 21, 2021

A design-led approach to embracing an ecosystem strategy

Embedding design thinking, methods, and tools from the outset of ecosystem development will help companies produce integrated ecosystem offerings that delight customers, stave off threats, and create new sources of value.

Read Article By Niharika Hariharan Joshi, Hamza Khan, and Istvan Rab

Branding Stories ($) - Jul 19, 2021

How Domino’s Converted Customer Criticism Into Opportunity And Avoided Bankruptcy

Not only did they save the business but gave better returns to their investors over the past decade

Read Article By Kavish Kamat (KK)
Source Photo: Photo by Damian Barczak on Unsplash

HBR.org ($) - Jul 13, 2021

How New CEOs Can Balance Strategy and Execution

As we emerge from the Covid-19 crisis, companies will need to drive short-term results while also rethinking strategy amid seismic shifts in competitive environments and ways of working. It’s not strategy vs. execution; it’s strategy and execution with the right balance in the right timeframes. New CEOs, in particular, can struggle with this balance.

Read Article By Millán Alvarez-Miranda and Michael D. Watkins
Source Photo: Illustration by Daniel Creel

George Veth

I appreciate the need for companies to create an agreed upon strategic identity – an identify that transcends all plausible futures and binds together the efforts/actions of employees. This article walks through a process that the authors took to arrive at a strategic identity with their client by using a method that they call Identity Wind Tunneling.

Predict ($) - Jul 14, 2021

Clarify or Reimagine the Strategic Identity of your Organization with Identity Wind Tunneling

Identity Wind Tunneling is an organizational foresight method to understand, test, and manage multiple, current organizational identities using scenarios to consequently arrive at a strategic identity that either clarifies or reimagines the identity of the organization.

Read Article By Alex Fergnani
Source Photo: Brett Jordan

George Veth

I was introduced to the Wardley Map a couple years back when I auditied a class on technology in government by David Eaves. The map intrigued me as it charted a value chain while discerning the level of commoditization (or maturity) of each element of the chain. I thought it was quite useful for imagining software/application development projects and for pinpointing opportunities for innovation. With that said, I’m a novice at the approach, and I have struggled a bit to create maps for applications outside of IT. However, I think it is a construct worth knowing.

Geek Culture ($) - Jul 6, 2021

What I learned from Simon Wardley’s Book (Part 1)

I recently finished reading Simon Wardley’s book, which describes a novel mapping technique that he invented. As it was pretty dense and took me a long time to get through, I’m going to describe what I got out of it, both as a way to jog my memory and to hopefully offer value to others.

Read Article By Dana Levine

Harvard Business Review ($) - Jul 1, 2021

Why Do So Many Strategies Fail?

Leaders focus on the parts rather than the whole.

Read Article By David J. Collis
Source Photo: Ilan Rubin

Harvard Business Review ($) - Jul 1, 2021

How Good Is Your Company at Change?

As they deal with a business landscape that is evolving constantly, rapidly, and unpredictably, executives all over the world are full of questions about change: How much? How fast? How sustainable? And sometimes just How? They can’t hope to answer those questions unless they understand their companies’ capacity for change—but they’ve lacked good tools for measuring that.

Read Article By David Michels and Kevin Murphy
Source Photo: Kelsey McClellan

George Veth

The idea of knowing your customer and staying focused on solving a specific customer need is nothing new. However, I appreciated the author’s depiction on how this focus allows you to transform your business from imitating to leading – and unleashes a creative freedom to imagine the future.

Dr Richard Shrapnel PhD ($) - Jul 1, 2021

From Chasing To Being Chased

There is a dramatic change that occurs when a business evolves from looking to its competitors for cues as to how to grow to looking to its customers and their needs. They suddenly change from being a follower chasing what everyone else is doing to being the one that is setting the next level of customer value and the one who is chased. It starts with the way you think about growth, which then becomes the catalyst of the capital value of your business.

Read Article By Dr Richard Shrapnel PhD
Source Photo: Photography by Simon Connellan on Unsplash.com

George Veth

This article explores the advantages of deploying a triple-play of creativity, analytics, and purpose. The authors claim that those companies that do so reap a two to three fold growth advantage over those that do not. The authors then lay out some key tasks that CEOs and CMOs must consider to establish a cohesive set of the three capabilities. I’d honestly like to see the data set and to explore the approach to measurement for the three capabilities, but, with that said, it makes intuitive sense to me.

McKinsey & Company - Jun 21, 2021

The growth triple play: Creativity, analytics, and purpose

Companies that integrate creativity, analytics, and purpose are delivering at least two times the growth of their peers.

Read Article By Biljana Cvetanovski, Orsi Jojart, Brian Gregg, Eric Hazan, and Jesko Perrey

McKinsey & Company - Jun 17, 2021

How to future-proof your organization

From project-based work to a lack of hierarchy, the way people work is changing fast. Organizations that plan for the postpandemic world are better able to deliver value—even amid uncertainty.

Read Article By Diane Brady, Chris Gagnon, and Elizabeth Mygatt

Bain & Company - Jun 22, 2021

Redesigning Value Chains to Deliver More Sustainable Goods

The companies that know their customers best aren’t always the companies that need to change the way food and products are developed.

Read Article By Sasha Duchnowski and Jessica Snow-Wasserman

Harvard Business Review ($) - Jun 15, 2021

IKEA Navigates the Future While Staying True to Its Culture

How should IKEA adapt to big internal and external changes, while staying true to its core values?

Read Article By Juan Alcacer and Cynthia Montgomery

MIT Sloan Management Review ($) - Jun 11, 2021

Digital Transformation After the Pandemic

Organizations should challenge their pre-pandemic assumptions about conducting business digitally.

Read Article By George Westerman and Paul Michelman

George Veth

Appreciated this article and its focus on how intangibles are being purposely harnessed to develop core capabilities that differentiate a business for its customers. Those companies investing more in intangibles (innovation capital, digital and analytics capital, human and relational capital, and brand capital) are growing faster than those that do not. What intangibles is your business focused on developing?

McKinsey & Company - Jun 16, 2021

Getting tangible about intangibles: The future of growth and productivity?

Companies that master the deployment of intangibles investment will be well positioned to outperform their peers.

Read Article By Eric Hazan, Sven Smit, Jonathan Woetzel, Biljana Cvetanovski, Mekala Krishnan, Brian Gregg, Jesko Perrey, and Klemens Hjartar

George Veth

This is a 1-minute read that caught my eye. It applies metrics to “the value we provide to” and “the value we receive from” our customers. This definitive customer orientation, and the measurement thereof, undergirds the positive and generative long-term customer relationship that propels the best of companies. The article is worth skimming – and, then, considering how it applies to your work.

Forrester - Jun 7, 2021

Measure Value Behaviors And Value Outcomes To Drive Customer Obsession

In my previous blog, we called on all (aspiring) customer-obsessed companies to balance the value of their customers with the value they deliver for their customers. This follow-up blog will introduce the three steps for how to do that, along with a new value metrics framework.

Read Article By Maxie Schmidt

Johann Botha ($) - Jun 10, 2021

Digital Transformation Gamechangers — not Technology

What changes the rules are disruptive forces driven by technology. Technology is often a mere enabler of a disruptive force; very seldomly is the disruptive force technology. The disruptive force is the mere fact that people change the way things are done!

Read Article By Johann Botha

HBR.org ($) - Jun 10, 2021

How Johnson & Johnson Made Hard Decisions During Covid

In early 2020, media reports indicated that an antiviral drug produced by Johnson & Johnson that was used to treat people with HIV might be effective against COVID-19. Orders for the medicine surged beyond what the pharmaceutical company could produce. Instead of ramping up production, though, the company paused and followed a specific playbook for responding to crisis.

Read Article By Joanne Waldstreicher
Source Photo: Maren Caruso/Getty Images
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Strategic Clarity

 

Strategic Clarity articulates long term priorities as well as current strategies throughout the company

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Harvard Business Review ($) - Jun 1, 2002