Here is an article that upholds the beneficial side of digital personas. The authors lay out guidelines for how to productively leverage the same technologies that create “deepfakes”. It remains to be seen how society will adopt these business “doubles”.
MIT Sloan Management Review ($) - Apr 27, 2021
Creating Valuable (and Trusted) Experiences With Digital Personas
Deepfakes have received much (well-deserved) bad press — but the underlying technology holds plenty of potential for companies to build positive customer experiences.
Wired ($) - Apr 28, 2021
Ford’s Ever-Smarter Robots Are Speeding Up the Assembly Line
A transmission factory shows how artificial intelligence may creep into industrial processes in gradual and often imperceptible ways.
The term “algorithmic management” has to make some of us shudder – especially in the aftermath of Cambridge Analytica – but it’s here, and I think it is here to stay. The question is whether we can harness these behavioral nudges for good. Just quickly – algorithmic management uses AI algorithms to watch, monitor, and process our individual behavior via our data emissions (phones, watches, wifi device usage like vehicle or home appliances, apps, and digital assistants, etc…) in order to prompt us to adjust our behavior. It leverages it’s knowledge of our patterns of behavior and our current context to suggest that we act in a certain way. The author encourages us to think about how we leverage these nudges in a win-win way (with our employees or customers) without crossing ethical and regulatory lines.
HBR.org - Apr 22, 2021
Algorithmic Nudges Don’t Have to Be Unethical
“Nudging” — the strategy of changing users’ behavior based on how apparently free choices are presented to them — has come a long way since the concept was popularized by University of Chicago economist Richard Thaler and Harvard Law School professor Cass Sunstein in 2008. With so much data about individual users and with the AI to process it, companies are increasingly using algorithms to manage and control individuals — and in particular, employees.
strategy+business ($) - Apr 15, 2021
How the need for secure supply chains is propelling blockchain
A PwC study predicts that blockchain’s ability to track provenance will contribute US$962 billion to global GDP over the next decade.
The idea of a “digital twin” may never cease to amaze me. The term simply makes me smile. Having worked in corporate performance management and strategy execution for many years, the possibility of creating a digital replica of a business, so environmental effects can be varied and business scenarios tested is simply amazing. This article shares the story of a digital twin that has been developed for a BMW assembly line in Regensburg, Bavaria. The simulation allows the team to do detailed planning of the robotic process – and they hope to have the robots actually learn from the simulation over time. My, oh, my.
Wired ($) - Apr 12, 2021
BMW’s Virtual Factory Uses AI to Hone the Assembly Line
The German automaker uses new software from chipmaker Nvidia to simulate train robots and human workers.
I’m trying to track alongside the AI technique of reinforcement learning and the business momentum it is gaining. As an aside, I happened to stay up late nights to watch the various stages of the America’s Cup sailing regatta (which is discussed), and I find the evolution of the hydrofoil design of sailboats to be amazing! This article shares how reinforcement learning allowed thousands of hydrofoil designs to be considered by the New Zealand team – and spurred it on to its second consecutive win. Acknowledging my limited acumen in this area, I still believe that reinforcement learning is going to be the future of preparing and running businesses amidst uncertainty. Well worth reading this article if not studying the topic.
McKinsey & Company - Apr 1, 2021
It’s time for businesses to chart a course for reinforcement learning
An advanced artificial intelligence technique is quickly becoming accessible to organizations as a tool for speeding innovation and solving complex business problems.
Fast Company ($) - Mar 26, 2021
Chipotle is the latest company to get behind robot cars. Here’s why
Chipotle just invested big in an autonomous delivery company. Their CTO explains why and what the process will look like.
Medium ($) - Mar 27, 2021
AI, Digital Twins, and the Future of Product Design Processes
The age of computational design has finally arrived. Incorporating data and artificial intelligence (AI) at every stage of a design process transforms our design tools, and perhaps the very definition of what it means to design and engineer. We have started to tap the enormous opportunity in the data flows and computational capabilities available to us. And as access to data — and our ability to extract knowledge from it — grows, we see opportunities for organizations to rethink design processes at a fundamental level.
strategy+business ($) - Mar 24, 2021
The cyborg behind the sales counter
Equipping employees with wearable or implantable AI devices may improve efficiency, but firms must weigh ethical concerns and prepare customers for the new experience.
Bain & Company - Mar 9, 2021
The Virtues of Virtual: How Executives Are Successfully Designing Remote Work and Meetings
The past year has taught us a lot about virtual meeting and collaboration, including four things we should try to continue.
McKinsey & Company - Feb 25, 2021
Clearing the air on cloud: How industrial companies can capture cloud technology’s full business value
The industrial application of cloud technology is widely seen as very promising, so we went to the front lines and conducted a large-scale survey to find out what really works.
Forbes ($) - Feb 27, 2021
Building AI Leadership Brain Trust: Why Is Data Analytics Literacy Key To AI Competency Development?
This blog is a continuation of the Building AI Leadership Brain Trust Blog Series which targets board directors and CEO’s to accelerate their duty of care to develop stronger skills and competencies in AI in order to ensure their AI programs achieve sustaining results.
Here is a trend that is running rampant in China, and I would suggest is on an uptick in the U.S. Livestreaming is going to be fun to watch! The article is worth reading if this is new territory for you.
New York Times ($) - Mar 14, 2021
Livestreaming, Still Niche, Grows as a Tool for Retailers
Amazon Live is a prominent example of how interactive video shopping, popularized by TV networks like QVC, has moved online.
Duke Corporate Education - Mar 1, 2021
The Rise of Digital Leadership
Winning in the digital economy is far more complex. Operations and scale continue to be important, of course, but as digital has revolutionized industries, competition, and business models, a new form of leadership – digital leadership – is necessary to guide organizations through the transition from analog to digital, and to thrive in the digital economy.
HBR.org ($) - Feb 19, 2021
3 Steps to Better Virtual Meetings
Even as companies welcome back employees to workplaces, virtual meetings will be here to stay, so how do we make them go from a painful necessity to a productive tool?
To shake up the status quo, the authors, borrowing from the behavior change literature, suggest using behavior enablers, artifacts, and nudges (BEANs) to make desired behaviors habitual.
HBR.org ($) - Feb 15, 2021
Research: When New IT Systems Shift the Burden onto Employees
Does investing in new IT systems actually save organizations time? To answer this question, researchers conducted a study to estimate the time cost of implementing new IT products for organizations. The results suggest that while introducing new tech certainly has some benefits, it also displaces work onto unsuspecting workers.
IBM - Feb 7, 2021
Hybrid cloud for accelerating discovery workflows
Hybrid cloud could ultimately enable a new era of discovery, using the best resources available at the right times, no matter the size or complexity of the workload, to maximize performance and speed while maintaining security.
Forbes ($) - Feb 12, 2021
Using VR To Step Inside Your Data: VR Or AR-Enabled Analytics
Do you only think virtual reality (VR) is only for gamers? There are a lot of useful applications for VR aside from gaming, but one of the lesser-known, but potentially even more fun, applications for VR and augmented reality (AR) is for data analytics. Yes, data analysis can be fun when you can “step inside your data®” as BadVr.com, one company that provides an immersive analytics platform, encourages you to do!
CMR Website - Feb 1, 2021
Ready or Not: Managers’ and Employees’ Different Perceptions of Digital Readiness
Digital transformation is now an essential requirement in the financial sector. It is important to align the perceptions of both managers and employees to ensure a successful transition.
E&Y - Feb 8, 2021
How virtual collaboration can help build a better working world
Organizations need to think creatively when using technology to unlock new insights.
Enabling Technology leverages the latest software and devices to support the themes of management innovation
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MIT Sloan Management Review ($) - Oct 24, 2010