Smart Simplicity in Global Business Services

Smart Simplicity in Global Business Services

Smart Simplicity involves the consolidation of all GBS activities into a more modular, interoperable, and far more comprehensively coordinated form. It is designed to achieve excellence and transform customer and employee experience, as well as user experience in general.

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Why the first five minutes of a meeting shape its outcome

Why the first five minutes of a meeting shape its outcome

The best meetings are a group improvisation, a chance for co-creation. Much of the expertise and talent needed to do the “work” of the meeting is already in the heads of the participants. But, just like improvisers on stage, they need to warm up to get in the creative spirit.

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It’s time to debunk the ‘pipeline problem’ once and for all

It’s time to debunk the ‘pipeline problem’ once and for all

For the first episode of the series I spoke with Porter Braswell, CEO and cofounder of Jopwell, an HR tech platform that helps diverse students and professionals unlock opportunities for career advancement. Braswell broke down why the myth of the “pipeline problem”—the enduring notion that the reason why there are so few people of color…

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Even overs: The prioritization tool that brings your strategy to life

Even overs: The prioritization tool that brings your strategy to life

… if everything is a priority, nothing is priority. As you’ve no doubt found from your own experience, the “we can have it all” mindset fails frequently as we repeatedly come up short trying to be the best at everything … A better approach is to make trade-offs explicit, by choosing one thing over another…

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