Posts by George Veth
Allowing yourself to fail
Everything starts with a belief, which then shifts our perception.
Read MoreMeasure Value Behaviors And Value Outcomes To Drive Customer Obsession
In my previous blog, we called on all (aspiring) customer-obsessed companies to balance the value of their customers with the value they deliver for their customers. This follow-up blog will introduce the three steps for how to do that, along with a new value metrics framework.
Read MoreGrowth for Both: How US Brands and Retailers Grow the Profit Pool for All
Manufacturers and retailers can improve joint business planning to help each other thrive amid mounting challenges in a postpandemic world.
Read MoreHow the developer of a $1.4 billion real estate project plans to track its lofty goals
Countless developers make lofty claims about their projects. Dream, the developer of a mixed-used community in Ottawa, plans to back them up.
Read MoreDigital Transformation Gamechangers — not Technology
What changes the rules are disruptive forces driven by technology. Technology is often a mere enabler of a disruptive force; very seldomly is the disruptive force technology. The disruptive force is the mere fact that people change the way things are done!
Read MoreHow Johnson & Johnson Made Hard Decisions During Covid
In early 2020, media reports indicated that an antiviral drug produced by Johnson & Johnson that was used to treat people with HIV might be effective against COVID-19. Orders for the medicine surged beyond what the pharmaceutical company could produce. Instead of ramping up production, though, the company paused and followed a specific playbook for…
Read MoreResearch: How Cultural Differences Can Impact Global Teams
Diversity can be both a benefit and a challenge to virtual teams, especially those which are global. The authors unpack their recent research on how diversity works in remote teams, concluding that benefits and drawbacks can be explained by how teams manage the two facets of diversity: personal and contextual.
Read MoreWhy Putting On Blinders Can Help Us See More Clearly
Even if your organization doesn’t have a “blinding” policy for hiring and other people evaluations, it’s possible to reap some of the benefits.
Read MoreWhen an Educated Guess Beats Data Analysis
Research on data provided by 122 companies in the advertising, digital, publishing, and software sectors (industries characterized by uncertainty over outcomes) suggests that data driven decision-making could be counter-productive under conditions of uncertainty. Heuristics and gut feelings often offered a better tradeoff in terms of decision-making speed and accuracy; the inclusion of analysis in the…
Read MoreWhat a Surrealist Painting Taught Me about Innovation
How I learned to recognize and overcome the Einstellung Effect
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