When Machine Learning Goes Off the Rails

Products and services that rely on machine learning—computer programs that constantly absorb new data and adapt their decisions in response—don’t always make ethical or accurate choices … Executives need to understand and mitigate the technology’s potential downside.

About George Veth

George Veth is a consultant in the areas of strategy execution and initiative management. Most recently, he has been leading a cross-boundary collaboration program with teams from cities across North America and Europe. He lives in Cambridge, MA, and runs a nonprofit SME Impact Fund in East Africa. His subject matter interests are organizational culture, management [system] innovation, and public value management.