Online Shoppers Don’t Always Care About Faster Delivery
August 26, 2021
Analyzing online customer data may reveal that other delivery attributes matter more than how quickly an order is received.
About George Veth
George Veth is a consultant in the areas of strategy execution and initiative management. Most recently, he has been leading a cross-boundary collaboration program with teams from cities across North America and Europe. He lives in Cambridge, MA, and runs a nonprofit SME Impact Fund in East Africa. His subject matter interests are organizational culture, management [system] innovation, and public value management.