Our study sought to share insight on how leaders can innovate under a remote work model in a way that develops episodic loyalty through the creation of customer value… Even as their employees work remotely, some businesses are successfully innovating by taking [six] specific steps to create customer value.
About George Veth
George Veth is a consultant in the areas of strategy execution and initiative management. Most recently, he has been leading a cross-boundary collaboration program with teams from cities across North America and Europe. He lives in Cambridge, MA, and runs a nonprofit SME Impact Fund in East Africa. His subject matter interests are organizational culture, management [system] innovation, and public value management.