Every organization needs a reliable system of accountability to help ensure teams are actually completing projects and meeting goals in a timely way. In this piece, author Robert Reffkin, founder and CEO of Compass, lays out the system he implemented at his company. He calls it the Single Point of Accountability (SPOA) approach.
About George Veth
George Veth is a consultant in the areas of strategy execution and initiative management. Most recently, he has been leading a cross-boundary collaboration program with teams from cities across North America and Europe. He lives in Cambridge, MA, and runs a nonprofit SME Impact Fund in East Africa. His subject matter interests are organizational culture, management [system] innovation, and public value management.