Curated News on Strategy Execution
Harvard Business Review ($) - Sep 1, 2021
What Evolution Can Teach Us About Innovation
Many people believe that the process for achieving breakthrough innovations is chaotic, random, and unmanageable. But that view is flawed, the authors argue.
I couldn’t agree more with the actual empirical evidence of this article – that online shoppers don’t always care about faster delivery times, especially if the exact delivery time window could be pegged. However, to get up on the balcony, I really appreciated the elements of the case study – the use of data to understand customer preferences and, then, the move to organize employees to think through how to meet the newly understood preference. This article highlights the benefits of working to create prepared minds in our organizations. A virtuous cycle of continuous improvement follows!
MIT Sloan Management Review ($) - Aug 23, 2021
Online Shoppers Don’t Always Care About Faster Delivery
Analyzing online customer data may reveal that other delivery attributes matter more than how quickly an order is received.
HBR.org ($) - Aug 25, 2021
The Sales Playbook of Successful B2B Teams
High-performing B2B companies are increasingly using sales plays–a coordinated set of actions to create and win an opportunity at a specific customer or prospect, driven by data.
Fast Company ($) - Aug 20, 2021
How to spot tomorrow’s macrotrends before they change everything
It’s easy to tell when a trend is in the process of transforming an industry. What’s trickier—and more powerful—is identifying them before their impact is unmistakable.
This article restates (without being prophetic) the basic reality that all of work is being transformed by technology, so let’s keep pushing forward with digital transformation efforts! The authors suggest that these efforts are “future-proofing” our organizations. Based on a Bain study, the authors provide six practices, and lots of pioneering case examples, for “assembling and managing teams” leveraging data and technology.
Harvard Business Review ($) - Sep 1, 2021
Future-Proofing Your Organization
Drawing on research by Bain & Company involving more than 300 large firms worldwide in every facet of the global economy, the authors identify six practices for companies to follow as they regroup and reorganize for the inevitable recovery.
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All hands on deck!
When a crisis occurs, or when you are simply facing a persistent challenge, it can be hard to reach a consensus on the best path forward.
I’ve been doing a lot of thinking about problem definiton, problem framing, and problem reframing. This article pushes us to recast our thinking from being binary – Yes or No, This or That, etc… Instead, can we reframe our thinking to consider Both And or a Win-Win situation? I think that reframing is one of the most important skills of leaders. It shows empathy (to understand the other), curiosity, and flexibility. But, for some reason, it’s not easy!
strategy+business ($) - Aug 23, 2021
Five ways to avoid the pitfalls of binary decisions
Before you decide, check how the question is framed to ensure you have all the information you need and have considered all your options.
Great case study of UPS from the eyes of their new CEO, Carol Tomé. I really enjoyed her vivid description of the process she took the company through after inheriting the top role amidst the pandemic. The article outlines a very thoughtful approach to reorienting around purpose and values, integrating the voice of employees, and devolving some decision-making. This may seem basic, but, at the same time, it is so healthy. Love it.
Harvard Business Review ($) - Sep 1, 2021
The CEO of UPS on Taking the Reins Amid Surging Pandemic Demand
When the author agreed to accept the top job at UPS, the global shipping service, in late winter of 2019, she expected to steer the company toward a brighter future. She had no idea that she would have to do it during a global pandemic that made her organization an essential service but kept most people at home and pushed demand for shipped goods to holiday levels year-round.
HBR.org ($) - Aug 24, 2021
Which Hybrid Work Model Is Best for Your Business?
As more and more employees have shown that they can successfully work remotely, leaders of large international organizations are rethinking how much work needs to be done in offices and how much can be done remotely.
adaptable - Aug 19, 2021
“Weekly Picks” (August 19th)
These are adaptable’s favorite few articles on Strategy Execution for the week ending August 19th. Enjoy!
This is a follow on to Mark Zuckerberg’s recent announcement that Facebook will become a metaverse company – moving from 2D to a 3D “embodied [online] world”. In this article, the author explores what currently exists in the beta release of Facebook’s Workrooms – a product that, in name, seems to be focused on 3D work meetings. I am late to this game, so I will refrain from saying more! However, I think it may be time for fast followers to dive in! Read on to gain a quick understanding.
Wired ($) - Aug 19, 2021
Horizon Workrooms: Facebook’s Metaverse Is a VR Meetaverse
The company’s new virtual reality app brings Oculus users into the “infinite office.” Cool.
Wired ($) - Aug 19, 2021
Now That Machines Can Learn, Can They Unlearn?
Privacy concerns about AI systems are growing. So researchers are testing whether they can remove sensitive data without retraining the system from scratch.
john bessant - Medium ($) - Aug 18, 2021
The power of problem exploration
How taking time out to explore and reframe problems might help stretch our innovation capability
This article is fascinating; possibly one of my favorites of the year so far. From research (with examples), the author constructs a two-sided definition of agility – the agility for “speed” AND the agility to go “slow”. The author explains why specific situations may warrant slowness for certain dimensions of their organization. For example, for some companies, they may want to preserve identity or to be known for a set of stable client offerings while other organizations are willing to quickly pivot their identity or reorient their offerings. Noting that I have only touched on the depth and breadth of this tantalizing article – and its accompanying frameworks, it is really a required read for curious management thinkers. I wish I could have applied these ideas to a failed merger to which I was an equally responsible party! It’s unfortunate that this scholarly article is behind a rather hefty paywall. I’ve linked to a video summary. In addition, the author, Christiane Prange, has a book called Agility.X: How Organizations Thrive in Unpredictable Times. The book may be a cheaper option even though I highly recommended a subscription to California Management Review!
California Management Review ($) - Jul 22, 2021
Agility as the Discovery of Slowness
How can companies avoid the agility acceleration trap and align their level of agility with environmental complexity to include reflection and slowness?
BCG - Aug 13, 2021
Sustaining a Culture of Cost Consciousness
It’s been a few years since your company launched its zero-based budgeting (ZBB) effort. Thanks to a solid design and full buy-in, it was a success, with only a few bumps in the road. Through roughly 100 savings initiatives, you carved out inefficiencies and redirected funds to the company’s business priorities. Once the implementation was done, everyone wondered: what’s next?
This title says it all, “Compassion and Accountability Aren’t Mutually Exclusive”. Many times, both will be needed! Managers should have compassion and take account of the individual contexts of their employees (especially after the challenges of this past year), but they can also hold their employees accountable to the tasks at hand. This article lays out helpful hints to do both at the same time.
HBR.org ($) - Aug 16, 2021
Managers: Compassion and Accountability Aren’t Mutually Exclusive
Since the pandemic began, there’s been a call for managers to be understanding and lenient with employees as they navigate the stressors the global crisis has brought on. Now that restrictions are lifting in many parts of the world, some managers are wondering how to continue to balance compassion for the people on their team and accountability for getting work done.
strategy+business ($) - Aug 19, 2021
What it means to be a Human leader
There are many types of CEOs. But in a post-pandemic world, those who connect with their staff on a personal level will thrive.
Chief Executive - Aug 13, 2021
Do You Want To Be Mindful? Ask Yourself This Question Every Day.
Mindfulness, a key component of Buddhist philosophy, has become quite in vogue today. Get on the right path by asking yourself one question.
Fast Company ($) - Aug 18, 2021
Tech-industry AI is getting dangerously homogenized, say Stanford experts
With more and more AI built on top of a few powerful models, bias and other flaws can rapidly spread. Careful review in an academic environment could help.
MIT Sloan Management Review ($) - Aug 16, 2021
How In-Store Tech Will Transform Retail
Automation and sensors promise a better customer experience — and fuel for improved analytics.
George Veth
Appreciated this article on how Flagship Pioneering (venture firm behind Moderna) leverages “emergent discovery” to create variants of an idea and then seeks to evolve each idea by always trying to learn more and to ask what’s possible. As they say, the theme behind the firm’s innovation process is not a “shots-on-goal” approach where 1 in 10 ideas are expected to be succcessful, but, rather, a desire for every exploration to be a learning experience. This article reminded me of one of my all-time favorite books, Erik Beinhocker’s “The Origin of Wealth” which was my first introduction to evolutionary economics. Both the article and Beinhocker’s book are worth reading to gain a real understanding of emergent discovery.